Sitejabber (SmartCustomer)

Free route review

Researched from public pages — no submission was run · sources read 2026-09-26. Rules change — recheck the platform's own pages before submitting.

Requirements

A consumer-facing business with customers who can review it — this is a reviews platform, not a product launch board
Free entry point: 'Claim your free profile' at biz.smartcustomer.com/register — claim or create your business page
Paid 'Plans' exist for review-collection tooling, Google Seller Rating syndication, and distribution
Sitejabber has rebranded its business side to SmartCustomer — the Sitejabber consumer review pages still exist and feed it

Business name, website URL, and contact details
Work email for the biz.smartcustomer.com account
Check whether a Sitejabber page for your domain already exists (they accumulate user-submitted reviews) before creating one
A review-generation plan — the listing is only useful once real customers review you

Search sitejabber.com for your domain/business name to find an existing page
Register at https://biz.smartcustomer.com/register to claim the free profile
Complete the business profile details
Invite real customers to review; optionally evaluate paid plans for review-collection automation and Google Seller Rating push

Rebrand in progress — sitejabber.com consumer side persists, but business tooling moved to smartcustomer.com; don't be confused by two brands
Reviews are user-generated — a claimed page with zero reviews does nothing; and bad reviews are public and persistent
Never solicit fake reviews — the platform's whole value is verified-authentic reviews and it's a Google Review Partner
Paid plans are the monetization — expect sales outreach after claiming

A public business profile page exists on sitejabber.com (findable via search) and shows claimed/managed status with your business details